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White Paper

COVID-19’s impact on the payments industry

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Behavioral shifts propelled by a concerted effort to flatten the curve have impacted almost every aspect of daily life, including how people pay and how they receive payments.

From a credit union’s perspective, concerns arise about how the payments industry will recover in the near and longer-term. Credit unions should keep an active eye on these three primary areas of the payments industry in the coming months: spend, risk, and technology.