Credit Unions must deliver the same digital experience that their customers are now accustomed to in other aspects of their lives. Like it or not, one-click shopping on Amazon changes the game for credit unions.
In response, leaders need to be smart about identifying, evaluating and incorporating new digital tools. In this webinar, Jesus Islas, Digital Banking Manager at Arizona Federal Credit Union, will share best practices for going digital and improving the customer experience. More specifically, he will describe how AZFCU:
- Simplified the lending process
- Reduced processing time and errors
- Added mobile signing to digital banking capabilities