LAS VEGAS-Credit Union Journal asked attendees of NAFCU's Technology & Security Conference here where their CUs will be investing their technology dollars in 2011, and why.
Lewis Terry, VP of information systems, Fort Bragg FCU, Fayetteville, N.C.
The first thing we are looking into is finding a partner to manage our third-party vendors for us. Second, we are updating our disaster recovery service. Also, we are starting to replace some of our older ATMs with ADA-compliant [Americans With Disabilities Act] ATMs.
Other than that, there is not a lot going on because our technology budget was limited.
Wesley Turner, IT manager, Smart Financial CU, Houston
We are improving our infrastructure and working with VMware on our storage area network. We will be making snapshots of our servers and moving from physical servers to virtual servers. We are in Houston, so if there is a hurricane coming we can have all our information safe in Austin. This is more secure, more simplistic and reduces our carbon footprint.
Timothy Mallon, administrator of IT, Anne Arundel County Employees FCU, Millersville, Md.
ATM replacement is the biggest expenditure that is already in place for this year. We are moving a branch to a new location, which involves one ATM, plus we are replacing four others. We will be installing image capture ATMs.
Patrick McKay, director of information systems, Members CU, Traverse City, Mich.
We are implementing security and infrastructure upgrades for disaster recovery and continuity. Secureworks deploys equipment as a service, and we expanded on that. We instituted VPN failovers for all of our sites. We also put in a new phone system.
We are starting to kick the tires on online document storage.
Don Norris, vice chair, Y-12 FCU, Oak Ridge, Tenn.
Technology is our largest single budget expenditure. About every five years we examine our infrastructure, and this year we will be updating our servers. On an annual basis we upgrade our work stations, and every three years we replace every PC.
This year we will be upgrading our telephone system. We deployed mobile banking late last year, and we continue to refine that.
Frank Williams, VP/CIO, Langley FCU, Hampton, Va.
We are in the process of renovating our data center and upgrading our information security. We are improving intrusion detection, intrusion prevention and our monitoring. These steps will take several months to complete.