OAK RIDGE, Tenn.-In previous years, ORNL FCU here was too busy "growing like gangbusters" to take advantage of core system upgrades, said Michael McKnight, VP and CTO. "We were busy with the day-to-day and always playing catch-up with software enhancements."

As a result, ORNL missed out on efficiencies the software provided-an outcome that's not acceptable in today's economy, he said. "With smaller margins and the NCUA assessments, we have to maximize the return we get from our tools."

Subscribe Now

Authoritative analysis and perspective for every segment of the credit union industry

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.