TEMPE, Ariz.-Tellers are the best-and only-line of defense against check fraud at one small credit union here, whereas another small CU relies heavily on a counterfeit alert database.

"Identifying fraudulent checks is solely a result of the training employees receive; we do not use technology" said David Rindone, director of marketing with Tempe Schools CU. "As much as I would hope that technology helps, there is no replacing the eye of a well-trained staff member. It's pretty cool that our staff can do what big institutions do that probably spend tens of thousands of dollars to detect fraud."

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