DES MOINES, Iowa-It's time for transformational-not incremental-change, and that will be the biggest issue facing credit unions during their strategic planning sessions, according to The Members Group.

EVP Jeff Russell contends that during 2009 credit unions weren't plotting a course as much as simply attempting to survive the storm brought on by the economy, the corporates' troubles, and regulatory changes. "Everyone was shell-shocked. So the planning in 2009 was highly reactive."

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