PALO ALTO, Calif. Stanford FCU said this morning it is installing eight Diebold deposit automation-enabled Opteva ATMs at its four Stanford-campus branches and off-premise locations and incorporating the company’s Agilis Campaign Office solution to push targeted marketing content to its ATMs.
"With deposit automation and check image capture at the ATM, we're providing a better, more convenient self-service experience,” said Jim Phillips, senior vice president/chief information officer, technology for the $1.4 billion credit union.
Stanford FCU is also deploying Diebold's Agilis Campaign Office solution to push targeted marketing content to its ATMs. Because the credit union's members perform almost all of their transactions electronically, enabling customized offers at the ATM gives Stanford FCU a new way to reach out to members at the self-service channel with relevant products and services.
Through Diebold's Integrated Services, Stanford FCU will reduce the administrative burdens of maintaining its ATM network. Diebold's first- and second-line maintenance and currency management solutions will keep the credit union's fleet up and running.
Diebold will also ensure Payment Card Industry (PCI) compliance by maintaining up-to-date antivirus software using ATM Endpoint Protection by Symantec and confirming all programs have the latest security patches using Diebold’s software deployment service.
In addition to the deposit automation ATMs, Diebold will install an Opteva cash dispenser in the credit union's mobile branch, which travels to events and serves a disaster backup recovery role.