PORTSMOUTH, N.H. Service CU announced today the introduction customized smartcard activated Internet kiosks that provide military personnel with a self-service solution that permits transactional functions through the proprietary U.S. Armed Forces online interface.
The new Internet kiosks, provided through inLighten’s iTOUCH, adheres to rigorous military security standards, while allowing seamless access to the credit union’s public web portal.
inLighten, which provides digital media solutions to over 1,500 financial institutions, is experienced in the protection of confidential information as required by a highly regulated industry. The new kiosks provide Service CU members with account access in areas where there is restricted use of personal computers, tablets and other smart devices. A unique level of security was required by the fact that many of the kiosks would not only have a direct link to a secure military interface but would also be located on U.S. Air Force bases in a foreign country.
“Our kiosk has been customized to provide military personnel with a self-service solution that permits transactional functions through the proprietary U.S. Armed Forces online interface. We were required to adhere to rigorous military security standards, while at the same time, permitting seamless access to the credit union’s public web portal,” said Doug Braun, senior vice president, inLighten.
All authorized personnel working on the bases are issued a smart card by the military which is their means of access to facilities and services. Service Credit Union asked inLighten to develop secure smart card functionality and integrate it into its iTOUCH Kiosk so that activation of the kiosk and access to member accounts plus other credit union information could be restricted to authorized users.
The iTOUCH kiosk installation is part of a 300 screen digital signage initiative inLighten is implementing across the institution’s branch network.