BEAVERTON, Ore. – Rivermark Community CU has installed Integrated Media Management’s workflow management application.

“IMM’s workflow technology is the next generation of electronic forms,” said Gino Verzosa, technology applications manager for the $550-million credit union. “Automatic routing and task completion has proved invaluable by allowing our institution to gain efficiencies and ease employee communication both within and between our various locations.”

Rivermark has deployed eight unique workflows, with more than 30 others in the queue, for processes that previously required printed documents and manual routing between departments and even branches. The customized workflows vary from system access requests, direct deposit forms and administrative functions to title and trust deed requests. Now, company said the pre-determined document routing and process management has reduced processing from days to hours and completely eliminated paper throughout much of the credit union.


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