HIGHLANDS RANCH, Colo. — Red Rocks Credit Union here recently converted its core system to CUProdigy and retained IMM, a provider of integrated e-signature, workflow and document solutions, as its primary teller solutions provider.
IMM, of Linden, N.J., said $235 million Red Rocks CU is a longstanding IMM client. The CU has used the company's Teller Item Capture and TotaleReceipts technology since 2007 to streamline teller line functions and perform the image capture, processing and archival of checks, as well as signature capture and archival of transaction receipts.
IMM said it worked with Red Rocks to complete an interface with its new core, CUProdigy.
"Branch capture does not suit our needs when compared to IMM's Teller Item Capture, which allows us to complete the full transaction - including image capture and balancing - immediately at the teller line during the point of transaction," Teresa Trostel, director of IT at Red Rocks CU, said in a statement. "Since IMM's Teller Capture and electronic receipts solution operate in tandem with each other, we wanted to keep our existing infrastructure in place even though we were moving to a new core system. IMM and CUProdigy were willing to collaborate on this effort and, as a result, we had an initial integration interface ready for testing in just weeks."
John Levy, IMM executive vice president and ESRA (Electronic Signature & Records Association) board member, said, "We are delighted that after eight years, Red Rocks wanted to continue using the IMM products. Our technology is designed to work with any core transaction system on the frontend, so we can create a fully electronic process. CUProdigy was extremely helpful and willing to allow our team to do just that for one of its newest core customers."
Layton, Utah-based CUProdigy core is one of the newer core providers with which IMM has integrated.