SANTA ANA, Calif. – Orange County’s CU has installed Integrated Media Management’s Document Exchange, a hosted experience for cloud-based document delivery and electronic signature services.
Document Exchange said its eSignature capture eliminates the costs and administration traditionally associated with paper document processing while providing enhanced service levels. The product is browser and device-agnostic and performs identify verification, captures intent to sign and performs ongoing document integrity validation to generate legally enforceable eSignature records.
“Document Exchange has dramatically improved the speed and ease with which the credit union, particularly our lending department, is able to securely complete and deliver documents,” said Laura Thomson, senior vice president and chief information officer for the $1.1-billion credit union. “We are now getting documents signed and closing loans faster than we previously did, and are providing a simpler process for our staff and members.”