Costs Down, Productivity Up

RADCLIFF, Ky.-The $1.1-billion Ft. Knox Credit Union achieved a 26% increase in teller productivity and a 21% decrease in labor cost per teller transaction as the result of FMSI's Teller Managment System, according to the company. As a result, payroll was reduced by 1,000 hours per month even as assets grew 10.7%, FMSI reported. For info:

Indirect Lending Module Enhanced

MINNEAPOLIS-Wolters Kluwer Financial Services has added new content to the Motor Vehicle Indirect Lending module of its CompliSource solution, which it said will help manage compliance with state and federal laws governing the retail installment sales and financing of motor vehicles.

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Jwaala Partners With Truaxis

AUSTIN, Texas-Truaxis, a provider of transaction-enabled services such as personalized card-linked discounts, has been selected by online banking solution provider Jwaala to launch StatementRewards to Jwaala's credit union clients and reach millions of members using the company's Better Online Banking solution.

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TMG FS Named To Inc. 500

DES MOINES, Iowa-Inc. Magazine ranked payments solutions provider TMG Financial Services No. 340 on its 31st annual Inc. 500|5000, a ranking of the nation's fastest-growing private companies. TMG Financial Services is a sister company of The Members Group, a provider of credit, debit, ATM and prepaid processing solutions.

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CUSO Recognizes Citadel FCU

SAN DIEGO-CUSO Financial Services LP awarded the 2011 Program of the Year Award to $1.8-billion Citadel FCU, Exton, Penn., for its Investment Services group, available through CFS.

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ARCA Vault Teller Gets Kudos

MEBANE, N.C.-ARCA said Boston Firefighter's CU chose the company's CM18 cash recycler for its vault teller in September 2011 and its tellers are pleased with the ability to process vault buys and sells without having to find a supervisor, while the CU's managers appreciate the efficiencies gained by not being interrupted to assist with vault transactions.

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Pre-Screened Data Services Offered

MINNEAPOLIS-Pinpoint Direct Marketing said it now offers pre-screened data marketing services to its credit union clients, an alternative to CUs working directly with the credit bureaus.

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