La. FCU Uses Net Promoter Program

CHICAGO-Member Loyalty Group said $157-million Louisiana Federal Credit Union, Laplace, La., recently went live with MLG's organization-wide Net Promoter program. Instead of simply tracking a credit union's Net Promoter Score, the company said its solution has role-based dashboards that provide member feedback directly to a CU's staff members, who can take action.For info:

RBFCU Selects Mortgage Cadence

DENVER-Mortgage Cadence, LLC, a provider of Enterprise Lending Solutions (ELS), default servicing technology, and document services for the financial services industry, was chosen by $5-billion Randolph-Brooks FCU, Live Oak, Texas, to consolidate the CU's loan origination technologies into one lending platform and central system of record through the use of Mortgage Cadence Orchestrator and Finale Document Services.For info:

PolicyWorks Signs AA FCU

DES MOINES, Iowa-Compliance firm PolicyWorks said $5.5-billion American Airlines FCU, Fort Worth, Texas, has contracted with the company to conduct a series of regulatory compliance reviews to ensure the CU's products, policies and procedures comply with all current federal rules and regulations.For info:

University First Deploys Mortgagebot

MEQUON, Wis.-Mortgagebot said $613-million University First FCU, Salt Lake City, is deploying the company's front-end, point-of-sale automation along with the Avista back-end loan origination system (LOS) capability to its mortgage lending business.For info:

SNL Fin. Acquires SwiftKnowledge

CHARRLOTTESVILLE, Va.-SNL Financial said it acquired SwiftKnowledge, a Web-based bank reporting and analysis application. The SwiftKnowledge toolset will be integrated with SNL Financial's existing product offering to create the new SNLBanker solution, which it said offers a single platform for monitoring and analyzing a financial institution's daily and monthly internal operations as well as external information, such as news, peer data, competitive rate pricing and demographics.For info:

VantageScore Is 'Preferred Partner'

WASHINGTON-NAFCU Services Corporation named VantageScore Solutions, LLC, the company behind the VantageScore credit scoring model, a "Preferred Partner," making VantageScore Solutions the only credit score developer to receive such a distinction.For info: or

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