HERNDON, Va. – Northwest FCU has signed with Jack Henry & Associates to implement its Symitar Episys core system in-house.

The $2.2-billion credit union, chartered to serve employees of the CIA, has been on the same legacy system since 1976.

Northwest also will implement Jack Henry’s ARCU data warehousing, iTalk IVR, DataLink CU automated call reporting, and components of the Synergy Enterprise Content Management platform, among others.


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