BOSTON-Financial institutions are not adequately promoting their mobile banking offerings, according to ath Power Consulting, a provider of financial services research and customer experience strategy development.

The firm said its "2012 ath Power Mobile Banking Study" also found remote deposit capture is the missing feature most sought by bank customers. The national study ranked customer satisfaction with today's mobile banking offerings, with USAA earning the top spot with 73% of its users claiming high satisfaction.

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