LATHRUP Village, Mich. — Michigan First CU converted its core processing system to San Diego-based Corelation, Inc.'s KeyStone system.
Corelation said the conversion of Michigan First CU, which serves 94,037 members, was its largest to date. The company has 20 signed contracts with 12 credit unions running on KeyStone.
The company said all of the credit union's remote access delivery points were linked, including ATMs, home and mobile banking, and audio. Corelation said Michigan First will be able to serve its members 24/7/365 thanks to the KeyStone architecture and Corelation's use of the IBM Power Machine and IBM's DB2.
Michael Poulos, Michigan First's president and CEO, noted this was the fourth conversion of his credit union career and said it was "by far" the best he has experienced. "We have a very complex credit union, so we knew going in that it would require significant planning from both parties," Poulos said. "There definitely was a lot of talent on both sides of the ball, as well. We planned for the worst and hoped for the best — and this conversion resulted in a big success, as we are already experiencing the many efficiencies of KeyStone just a few days in."
"Michigan First is a great partner and they worked very hard, side-by-side with us to bring this conversion to a successful launch," said Theresa Benavidez, Corelation's president.