NOVI, Mich. Vibe CU, known till recently as Telcom CU, said this morning it has revamped its ATM fleet with new Opteva ATMs from Diebold and CO-OP Financial Services that offer the convenience of shared branching at the self-service channel.
The credit union's new Opteva ATMs feature the CO-OP NextGen ATM shared branching solution, which extends self-service conveniences to members and nonmembers alike. The machines provide members of participating CO-OP Shared Branching credit unions access to other credit union accounts or sub-accounts from Vibe's ATMs. The $430 million credit union is also offering Diebold's deposit automation technology.
"The shared branching ATM solution from Diebold and CO-OP - combined with the efficiency of deposit automation - will help us further enhance self-service experiences for everyone,” said Derrick Barber, chief operations officer for Vibe CU.
Diebold is installing 13 new OptevaATMs - 11 of which will be deposit automation-enabled, shared branching also - across the credit union's branch network.
Deposit automation allows ATM users to complete expedient envelope-free cash and check deposits.
Via the shared branching solution, which can be added to any Diebold Opteva ATM, credit union members can conduct a variety of specialized transactions through more locations and extended hours of operation. Standard ATMs can normally only access accounts linked to an ATM/debit card, which may limit transactions to just checking and savings accounts. The new ATMs offer CO-OP Shared Branching members additional options to access other accounts and banking products from their own credit union.
"Diebold's shared branch, deposit automation ATMs effectively extend Vibe Credit Union's branch hours by enabling a wider variety of transactions to be conducted at the low-cost self-service channel," said Mychal Kempt, vice president, North American operations, Diebold. "We're helping the credit union serve more members and deliver greater conveniences that are expected from full-service financial institutions."