BATH, Me. -- Five County CU selected FairPoint Communication's carrier-grade network to offer video banking technology in the state.
The new network will accommodate the five Personal Teller Machines that have been installed at Five County's two newest branches - three in the Brunswick branch and two inside the Skowhegan Wal-Mart Super Center. There, members can connect via video with one of the 16 credit union employees at a call center located in Lewiston, Maine for a variety of transactions including deposits, withdrawals, check cashing and general teller inquiries.
"Video banking technology revolutionizes the delivery of traditional teller services and is the future of banking," said Michael Foley, vice president of sales and Business development for the $205 million credit union. "In order for it to be successful, video banking requires an enormous amount of bandwidth to ensure a flawless audio and video interaction between members and staff, who are located up to 70 miles away from each other. We knew we needed Carrier Ethernet services to accomplish our objective - something we could get from FairPoint.