PLEASANTON, Calif.—The change in mortgage disclosure forms generated no small amount of publicity leading up to the Oct. 3 implementation date, but that does not mean everyone got the message.

Jonathan Corr, president and CEO of Ellie Mae, a provider of on-demand software solutions and services for the residential mortgage industry, told CU Journal he heard about a small lender calling its technology vendor on Oct. 5 to ask why the software changed.

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