ORLANDO, Fla.-Veteran credit union executive John Tippets took a credit union that some said was "toast" and made it the toast of the town, and at CU Journal's Grow Show, Tippets will outline exactly how he did it.

Tippets retired from American Airlines CU in Texas in 2008, only to have NCUA come calling after San Diego-based North Island Financial CU lost a staggering $102.4 million combined in 2008-09. What happened next-a startling turnaround in a hypercompetitive banking market in the midst of the worst economic downturn in decades-is a lesson in more than just crisis management.

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