LEXINGTON, Ky.-In an effort to better understand its members and engage in new relationships, the University of Kentucky Federal Credit Union (UKFCU) is in the process of upgrading its online banking portal to handle a wider array of transactions, services and administrative functions.

With 52,000 members, 134 employees, five branches and $475 million in assets, UKFCU, like all credit unions, is seeking to exceed member expectations. And that means meeting the challenge of keeping members, even when the field of membership can be transient.

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