Fiserv Inc. announced that one of its clients, Gesa Credit Union, was recognized for its “innovative use” of technology by Retail Banker International at the Retail Banking Conference and Awards 2017.

Gesa CU, a $1.8 billion institution based in Richland, Wash., won the award for Retail Banking Security Innovation of the Year for “pioneering” the use of biometrics in their branches with Verifast: Palm Authentication from Fiserv.

Verifast: Palm Authentication, Fiserv explained, is a “fast, secure and convenient” biometric authentication solution based on near-infrared scanning of an individual’s palm vein patterns. Gesa CU reduced the time required to authenticate a member in the branch by 93 percent, “speeding up the teller line while enhancing security and improving the customer experience.”

Andrew Steadman, vice president-product management and marketing, international group at Fiserv, stated that this award is a “testament to the vision” of Gesa CU and a “powerful” example of financial institutions that are using “technology innovation to deliver experiences that fit seamlessly into people’s everyday lives.”

Gesa CU's use of biometrics technology has also been recognized with a CU Journal Best Practice award.

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