DOWNEY, Calif. — Financial Partners Credit Union says its "smart" branch in nearby Orange, Calif., is working so well, it plans to open two more just like it.

Nader Moghaddam, CEO of the $822 million credit union, said that opening a paperless branch was part of a revamp to FPCU's sales and service culture, and a key part of its delivery strategy. The cost of the smart branch is one-third of a traditional branch - $300,000 versus $1,000,000, including the ATM and all of the new equipment. All cash transactions are done at the ATM, with employees using wireless devices to assist members.

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