BROOKFIELD, Wis.—Fiserv Inc. announced DHCU Community Credit Union, a $488-million institution based in Moline, Ill., selected the technology firm's DNA account processing platform and several integrated solutions.
This technology infrastructure upgrade, Fiserv said, will allow the credit union "to expand relationships with its 41,000 members by delivering highly differentiated and relevant products and services that provide a distinctly superior experience."
DHCU chose Fiserv to replace its legacy core system following a detailed vendor review, the companies noted.
"DHCU is committed to changing the way people think about credit unions by delivering a truly unique member experience, and we needed a technology platform that could support our vision," said Matt McCombs, president and CEO of DHCU in a statement. "DNA will help us develop member relationships, streamline our back-office processes, and give us the ability to add new services on-the-fly. It also gives us the customization and flexibility we wanted to make the system uniquely ours."
DHCU, which recently announced it is in the process of changing its name to Vibrant CU, will also use other products from Fiserv, including the CRM and Business Intelligence suite for DNA, Magic teller capture, credit card management for DNA and other card solutions, Nautilus enterprise content management, Prologue accounting suite, Vantage Risk & Budgeting Manager, Frontier Reconciliation, Wisdom: 5300 Call Report Assistant and Item Processing solutions.
"With the modern DNA platform we will be able to hire talented technology professionals who just spent four years in college learning the latest programming languages to work alongside seasoned staff to leverage the full potential of DNA," McCombs added. "From an application standpoint, we'll be able to create a member experience that rivals any competitor in the marketplace."