PEORIA, Ill. – CEFCU has implemented Veros Real Estate Solutions’ valuation management platform, Sapphire.

The $5-billion credit union sought a comprehensive residential valuation platform that would assist its team in automating its fully manual appraisal management process. “Sapphire has made an inefficient part of our business very efficient, and has provided my staff with the ability to more easily track the progress of our appraisal orders,” said Sara Blackburn, first mortgage operations manager for CEFCU.

Sapphire is a web-based platform for collateral valuation management. The company said it offers numerous options that deliver Sapphire’s “structured flexibility” so lenders can configure the system to their organization’s needs.  The core platform includes order, review and reporting functions, which are delivered in a seamless and user-friendly interface.

CEFCU said it has been struggling with labor-intensive appraisal management processes for years, and taking the complexity out of the equation was a Veros priority.


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