PLANO, Texas-Mobile banking services are a top trend to watch in 2013, according to Kathy Garner.
Garner, president and CEO of Catalyst Corporate FCU, told Credit Union Journal one of the corporate's primary objectives in 2013 is to help its member credit unions "remain relevant," and it believes mobile is a key component in doing so. Catalyst Corporate introduced its app-based mobile banking solution for smart phones in early 2012 and added an app for iPads at the end of the year.
"These newer, tech-based solutions augment our efforts to help credit unions manage their investment portfolios through off-balance sheet management services," said Garner.
Next up for Catalyst Corporate, said Garner, will be a product and services survey of its members in early 2013.
Meanwhile, for Catalyst itself, Garner pointed to its newly implemented quarterly Due Diligence Report in 2012, and vowed it will continue to be transparent with regard to its financial performance.
"An emphasis on managing tight operational efficiencies is a key component in maintaining a high income-to-expense coverage ratio," she said. "Catalyst Corporate expects its coverage ratio will settle into the 75%-to-85% range on a long-term basis. This key ratio will help us meet NCUA's retained earnings requirements that will come into play in 2013."
For info: www.catalystcorp.org.