WHITE OAK, Penn.-Four small credit unions didn't know how good they had it with their original data processing vendors-until they converted systems, went through experiences that shook them to the core, then gratefully returned to their original vendors years later.

One CU left AMI Information Systems after six years for a core vendor that "was never available to answer questions or help with problems," said Joy Benedek, CEO at Alcose CU here.

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