LAS VEGAS-As is the case with any start-up business, launching a CUSO is rife with challenges-including many that cannot be foreseen when the idea is being jotted down on a cocktail napkin.

That was the message from a trio of CUSO heads who have built organizations that are well known in the credit union industry: Paroon Chadha, VP and co-founder of Passageways; Kirk Drake, CEO of Ongoing Operations, and Mike Atkins, CEO of Open Technology Solutions.

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