Most credit unions that believe they know what's coming with mobile payments should think again as they're going to need to be nimble to react to change in the mobile space and protect card revenue.

After launching its SwitchAgent solution last year, Deluxe has taken to the streets to get consumers' opinions about changing financial institutions and has now retooled the product slightly based on that feedback.

Are two credit unions ahead of the curve when it comes to lending money for compressed natural gas (CNG) fueled vehicles?

Parting wisdom from John Annaloro, CEO of the Washington Credit Union League and the then Northwest Credit Union Association.

Over the last several years, the concept of cloud computing rapidly transitioned to reality. Cloud is the simple concept of having another company provide the technological building blocks needed to run the credit union.

The recently released report on unbanked and underbanked households by the Federal Deposit Insurance Corporation should be yet another wake-up call for financial institutions across this country and especially credit unions.

Gigi Hyland's departure from the NCUA board could raise the specter of gridlock should the remaining two members-one Democrat and one Republican-not agree on issues going before the agency.

Commodore Perry FCU has appealed its latest examination results to NCUA, alleging that numerous findings are not just inaccurate and false, but a result of examiner retaliation.

Wells Fargo has become the latest of the big banks to unveil simpler checking account disclosures for customers, following rollouts by JPMorgan Chase, Regions and TD Bank that started late last year.

Pentagon FCU is sending out a prototype short-form credit card agreement for the fourth quarter as part of the Consumer Financial Protection Bureau's project aimed at shortening consumer credit card contracts.

Farmers Insurance Group FCU is inviting members to go online and claim more than $1 million in annual loyalty rewards, and in the process is cross selling to deepen relationships.

A+ Federal Credit Union has partnered with Austin Community College's Student Life office on the "Riverbat Savings Challenge," a nod to the school's mascot.

After 20 years at the helm of MIDFLORIDA Credit Union, CEO D. Kevin Jones is within spitting distance of achieving one of the goals he set for himself even before he arrived at the credit union back in 1992.

Mergers have been a key component of MIDFLORIDA CU's growth strategy over the last 20 years, having absorbed more than 10 credit unions in that time.

RewardsNOW is partnering with Zavee to offer what the companies claim is a new type of merchant-funded program tailored to the needs of community financial institutions and local merchants.

To drive credit card revenue, the CU can't "set and forget" the card once it's issued, reminds Dan Lozier, director of client relations for TMG, who recommends aggressively pursuing activation and usage strategies, along with good analytics.

A new report calling for changes in how board members are nominated, elected and measured once in the job has provoked renewed debate, with some, not surprisingly, disagreeing with the report's recommendations.

A group of workers from the International Union of Painters and Allied Trades has been picketing the future site of a UFCW FCU branch and are threatening to move their accounts-quite possibly to one of the big banks.

Pay them or lose them, says CUNA, which has identified several credit union non-management positions that need greater pay and rewards due to demand for their skills in the marketplace.

Security Service Federal Credit Union isn't sending its lending staff to boot camp, but employees are undergoing training from the U.S. Army to learn what it's like to live in the military.

Credit unions will steal good ideas from any industry and, according to Bob Hoel, the former executive director of the Filene Research Institute, they should be proud of that long tradition.

Credit unions do not have as many interactions with OFAC as they do with Treasury Department sibling FinCEN, but ongoing vigilance is the best way to avoid fines.

Conditions have improved in recent months, but Jeff Post warns credit unions still face "many economic torpedoes in the water."

State regulators continue to fight what they call federal encroachment on their authority.

Banks are working to catch up with credit unions in offering prize-linked savings accounts.

A recent report from the Filene Research Institute examines corporate governance practices at credit unions in the United States and Canada. Some observers suggest such a comparison isn't fair, because of the vast differences between CU systems in the two nations.