Opponents Complain Servlets Were Attached To Emails

SAN JOSE, Calif.-One controversial aspect of the proposed charter change by Tech Credit Union involves, somewhat ironically, the use of technology.

In this case it has to do with email messages sent by a group opposing the charter change to members of Tech CU. The credit union has refused to give the group opposing the charter change a list of member email addresses, requiring all communications to be facilitated by Tech CU.

Members Robert Marinace and Carlos Rodriguez, who oppose the conversion, have both complained to NCUA regarding the credit union's inclusion of "servlets" in their messages to their fellow members. Servlets are bits of tracking software that, in this case, allow Tech CU to ascertain if an email has been opened by the recipient and to see which links in the e-mail the recipient clicked on. Servlets do not reveal if the recipient agrees or disagrees with any messages.

Member Paul Davis sent a one-page e-mail to every member of the credit union, and said he paid $1,050 to reimburse what Tech CU calculated as its costs. At the meeting, Davis reportedly said, "I want you to know, Barbara [Kamm], that you did not live up to your promise to me that no servlets would be added to my email, as one servlet was added to it."