Just a note to thank you so much for Credit Union Journal. I think the Best Practice we have at UCFCU is studying the Credit Union Journal each week to find out what other credit unions are doing. We pass around the paper copy and pore over the articles to get ideas that will work in our location. We actually got the idea from a CU Journal article about the fixed-rate, 10-year term mortgage. We had to tweak it to fit our location with a different rate and smaller mortgage balance but it really hit a nerve in Crossville and it has been a really hot item.
Denise Cooper, CEO
Upper Cumberland FCU, Crossville, Tenn.