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Credit Union Journal

Thursday, February 9, 2012, as of 12:34 AM EDT

How CU Saved $250K with Process Improvement

Credit Union Journal  |  Monday, January 18, 2010

RICHMOND, Va.-The good, old-fashioned suggestion box is making a comeback at Virginia CU here as part of a process improvement program that has reduced the need for six full-time employees in one year, or the net equivalent of more than $250,000...

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