The Consumer Financial Protection Bureau's debt collection plan is likely to put pressure on financial institutions and first-party creditors to provide better documentation on consumer debts that get transferred to debt buyers and collectors. more »
The Consumer Financial Protection Bureau released a plan Thursday to overhaul the debt collection industry that would limit collection attempts to six per week and require confirmation of a debt before contacting consumers. The plan, however, is not yet directed at banks and credit card companies. more »
The instant popularity of Pokémon Go has taught credit unions important lessons about engaging customers, rewarding them and getting them in branches.
The National Credit Union Administration also announced an expected $2.7 million reduction in planned spending for the year.
Glendale Area Schools CU recently converted from a federal charter insured through NCUSIF to a state charter with private insurance through American Share Insurance, in part because the CU's outspoken CEO Stuart Perlitsh says the federal regulator is often "out of touch" with a credit union's local environment.
Credit union executives at the C-level have seen the writing on the wall about millennials for years, but a recent mobile-banking milestone has resulted in significant takeaways for the industry.
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Conferences & Events
Wendy's Data Breach
In the wake of the Wendy's data breach, compliance reps from the Michigan CU League sound off on how these events continue to impact credit unions -- and what needs to be done to stop the problem.