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The Opposite of Bankers' Hours? Real Convenience
Offering 24/7 service via self-service technology is only the first step. The next step: allowing members to schedule when and how they want to do business with you.   more »
The decision throws out the anti-money laundering charges against Michell Espinoza, who was arrested after agreeing to sell $30,000 to an undercover detective who declared he would use it in an illegal credit card scheme. more »
Edgeley, N.D.-based Dakota Plains Credit Union announced it has adopted the XP2 integrated technology suite from Fiserv, Inc. more »
Brookfield, Wis.-based Fiserv, Inc., a global provider of financial services technology solutions, on Friday said Me/CU, based in Oklahoma City, Okla., has selected the company's Portico account-processing platform and an integrated suite of digital banking, payments and lending solutions. more »
Credit union executives at the C-level have seen the writing on the wall about millennials for years, but a recent mobile-banking milestone has resulted in significant takeaways for the industry. more »
The instant popularity of Pokémon Go has taught credit unions important lessons about engaging customers, rewarding them and getting them in branches. more »
How credit unions can get the most digital branding benefits from being on Facebook, Twitter and LinkedIn. more »
Members 1st CU has released a new website that it says improves functionality, content and also includes an "intuitive" navigation system. more »
Collecting data to streamline operations and enhance member engagement is an all-important goal, but big data builds up and can dump too much disparate information — supersaturating an otherwise well-intended process. more »
The Deep Target announced several new contracts with credit unions across the nation. more »
Fiserv Inc. announced that Encentus Federal Credit Union, a $29-million institution based in Tulsa, Oklahoma, has chosen Fiserv's "Portico" core account processing platform with an integrated solution suite that includes digital banking and lending services. more »
It’s one thing to get members to enroll for new whiz-bang technology; it’s another to get 80% of enrollees to actually use it, which is exactly what happened at this credit union. And it’s not in the Silicon Valley: try Wyoming. more »
Helena Community Credit Union in Helena, Mont., converted its core processing system to Symitar's Episys. more »
Wendy's Data Breach
In the wake of the Wendy's data breach, compliance reps from the Michigan CU League sound off on how these events continue to impact credit unions -- and what needs to be done to stop the problem.