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Friday, October 31, 2014
How Surveying Members' Behavior Drives New Business
CAMBRIDGE, Mass. — One of the best ways for a credit union to measure a member's experience is by surveying all points of contact — from online and mobile banking to call center interactions and in-branch visits.
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WASHINGTON — The data security breach at Home Depot stores in September cost credit unions $57.4 million to cover card reissuance, plus fraud and other expenses, according to a new survey released Thursday by CUNA. more »
JESUP, Ga. — The $56 million Altamaha Federal Credit Union has selected core processor provider Sharetec System to provide its new core system. more »
HUNSTVILLE, Ala. — In an effort to increase its checking account activity, Redstone Federal Credit Union here developed a comprehensive solution, including a new debit-engaging app. more »
MOUNTAIN VIEW, Calif. — While cutting-edge banking transactions make life easier for members, the rub for IT departments is trying to marry multiple innovative solutions onto one platform. more »
PROVIDENCE, R.I. — In the credit/debit card arena, Oct. 15, 2015, is D-Day. That's when card issuers will be held responsible for fraud-related charges for cards issued without an EMV chip. more »
MADISON, Wis. — When a credit union's core contract is nearing renewal, the executive responsible for making this all-important decision is faced with one nagging question: Do we have the best solution on the market? more »
Credit unions make up a substantial number of the financial institutions that have enrolled with Apple Pay, and some unofficial lists suggest the majority of early uptake is coming from credit unions. more »
That's the verdict from many analysts after President Obama on Friday signed an executive order mandating the adoption of chip-and-PIN technology in government cards and enabled its use in facilities like Post Offices. more »
Lincoln County Credit Union in Libby, Mt., has selected Sharetec System as its new core system. more »
LAS VEGAS — With the manner in which credit unions and their members interact changing with every technological development, CUs need to master the art of outreach. more »
Core processor Corelation, San Diego, said USE CU, also in San Diego, will convert to Corelation’s KeyStone core processing solution. more »
Fiserv reports three more credit unions have selected the firm to provide specialized core processing systems. more »
MADISON, Wis. — A new website from CUNA wants to send a message to merchants: take some accountability after a consumer data breach. more »
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evolve FCU celebrates Int'l Credit Union Day
evolve FCU, El Paso, Texas, produced this video showing how they thanked their members on International Credit Union Day 2014.
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