by W.B. King
There is nothing more frustrating than standing on a long line waiting to pay for items only to have a credit or debit card in good standing red flaggedthe dreaded false decline. But that false decline can prove even more painful for the credit union than for its members, because research suggests consumers who experience a false decline stop using the cardsometimes for good.
Membership surpassed 106 million, even as larger credit unions continue to see the lions share of the industrys growth. more »
Looking for tried-and-true strategies that yield serious results? Look no further than CU Journal's Best Practices Awards featuring great ideas that have been tested in the real world with proven value. more »
From recycling programs to LEED-certified branches and energy-efficiency loans for members, credit unions have found a wide variety of ways to go green for the sake of the planet.
Partnering with the District of Columbia's summer youth employment program, DGE FCU boosted young membership to the point where 12% of members are under age 24.
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What CUs can do that Santa can't...
Looking for a new car this holiday season? This spot from Synergy CU in Ireland is a reminder that there might be better places to go for that than Santa.